Mindway AI discusses player safety approach and GameScanner application in African markets
Mindway AI's Rasmus Kjaergaard explains how the GameScanner AI algorithm addresses player protection across 73 jurisdictions.
Key takeaways
- 1Mindway AI operates in 73 jurisdictions, tailoring player-protection systems to local betting patterns, socio-economic status, and legislation.
- 2GameScanner evaluates numerous risk factors and is trained by human experts to minimize false positives.
- 3The company's starting price is designed to be feasible for small operators, such as a customer with 2,000 active players per month.
In How well does AI understand the players it protects?, Mindway AI CEO Rasmus Kjaergaard discussed player safety technology and local calibration for African markets with Mary Wanja from igamingafrika.
For every region we operate in (now 73 jurisdictions), it’s important to consider a variety of things specific to that jurisdiction.
Operating across 73 jurisdictions requires adapting to regional differences in player behavior, gambling products, regulations, and technology infrastructure. According to Kjaergaard, GameScanner minimizes false positives and ensures high-risk players are not missed by examining multiple risk factors rather than relying solely on financial or time-spent thresholds. The algorithm is trained by human experts to weigh indicators of normal and addictive behavior, providing clear reasons for its decisions.
Addressing operator concerns regarding short-term revenue loss from high-spending customers, Kjaergaard noted that proactive interventions such as personal interactions, play breaks, and account closures can prevent severe addiction trajectories and long-term customer loss. For smaller operators in African markets, the required minimum level of data depends on existing availability, while the starting price is structured to remain feasible for operators with around 2,000 active players per month in a single country.
BackgroundAI Responsible-Gambling Tools Compared: GameScanner, mentor, BetBuddy, ARCAI Fraud and Integrity Detection in Gambling: Match-Fixing, Bonus Abuse, AMLGameScanner (Mindway AI)
