GameScanner (Mindway AI): what the AI does and who uses it
What it is
GameScanner is an AI tool combining neuroscience research and expert assessments to automatically detect at-risk and problem gambling behaviour across an operator's player base.
Named users on record: Interwetten, Midnite, Crown Resorts, ZEAL and 4 more. Evidence level: named deployment.
Updated Checked against 4 public sources
How it works
Input
Player gambling behaviour data from the operator's systems
GameScanner
AI tool combining neuroscience research and expert assessments to automatically detect at-risk and problem gambling behaviour across an operator's player base.
Output
Player risk profiles with explanations of why a player was flagged, for operator outreach
Who uses it
8 named
- Interwetten
- Midnite
- Crown Resorts
- ZEAL
- evoke
- BetCity
- Betr
- JOI Gaming
Markets mentioned: Australia · Germany
Evidence
Multiple operators are named in press releases and testimonials; detection-rate figures are Mindway's own.
Our scale: vendor claim (the vendor’s word only) · named deployment (a named user is on record) · independent evidence (study, regulator or court finding, or audit).
What Mindway AI says
- Works as a 'virtual psychologist' detecting at least 87 percent of the problem gambling cases that a human expert would detect. Source ↗
- Mindway's solutions track 16.5 million active players across 73 jurisdictions in 48 countries. Source ↗
- Crown deal described as the first land-based application in Australia and the largest physical-setting implementation of Mindway's technology. Source ↗
These are Mindway AI’s own figures; we have not seen an independent test of them.
Sources
4
- Award winning Safer Gambling SoftwareMindway AI · vendor
- Interwetten enhances responsible gaming measures with Mindway AIGaming Intelligence · March 20, 2024 · press
- Mindway AI and Midnite Partner to Enhance Safer Gambling with GameScanner IntegrationMindway AI · February 18, 2025 · vendor
- Mindway AI and Crown Resorts Partner to Launch Revolutionary Player ProtectionMindway AI · September 4, 2025 · vendor
Other responsible gambling AI
How we list products
A product is listed when a vendor, operator or regulator names it in a public document. Every statement on this page comes from the sources above; where a source does not say something (inputs, users, launch date) we say so rather than guess. See the full AI products tracker and our editorial policy.
Work at Mindway AI or use GameScanner? Send corrections or evidence to corrections@aigamblingdaily.com.