AceAI (FanDuel): what the AI does and who uses it
What it is
AceAI is a conversational AI assistant in the FanDuel Sportsbook app that lets customers research stats and build parlays in natural language.
Named users on record: FanDuel. Evidence level: named deployment.
Updated Checked against 2 public sources
How it works
Input
Customer chat prompts; player and team stats from structured feeds such as numberFire
AceAI
Conversational AI assistant in the FanDuel Sportsbook app that lets customers research stats and build parlays in natural language.
Output
Stats answers and structured bet suggestions the customer can add to the bet slip
Who uses it
1 named
- FanDuel
Markets mentioned: United States
Evidence
Operator's own deployment described by its parent Flutter; usage figures are self-reported.
Our scale: vendor claim (the vendor’s word only) · named deployment (a named user is on record) · independent evidence (study, regulator or court finding, or audit).
What FanDuel says
- AceAI is live for around 50% of FanDuel's US customers, processing more than 158,000 queries since launch. Source ↗
- Built in-house by a team of about 20 in roughly a year, using large language models provided through Amazon Web Services. Source ↗
- If a prompt suggests a problem, such as asking how to win back losses, the model points to help and stops surfacing bets. Source ↗
These are FanDuel’s own figures; we have not seen an independent test of them.
Sources
2
- How FanDuel is reinventing the sportsbook with AceAIFlutter Entertainment · May 28, 2026 · vendor
- Turning GenAI into everyday impactFlutter Entertainment · February 18, 2026 · vendor
Other betting assistant AI
How we list products
A product is listed when a vendor, operator or regulator names it in a public document. Every statement on this page comes from the sources above; where a source does not say something (inputs, users, launch date) we say so rather than guess. See the full AI products tracker and our editorial policy.
Work at FanDuel or use AceAI? Send corrections or evidence to corrections@aigamblingdaily.com.